Refund Policy
Last updated: 12 October 2026
We want you to be happy with Wast3Not. If it is not right for you, here is how refunds work.
1. Our 14-day refund
If you cancel within 14 days of the payment that starts your subscription, you get a full refund. To ask, email support@wast3not.com from your account email with the word "Refund" in the subject. No forms, no phone calls, no questions beyond what we need to locate the payment.
2. How the refund is paid
Purchases are sold by Paddle, our merchant of record. Once we approve your request, we instruct Paddle to refund you, and the money is returned to your original payment method. Please allow 5–10 business days for it to appear, depending on your bank.
3. Your statutory rights
Nothing in this policy limits your legal rights, including your statutory 14-day cancellation rights for digital services, which are handled through Paddle at checkout and after purchase. Where your statutory rights are broader than this policy, your statutory rights apply.
4. Fair use
We reserve the right to decline refunds for repeated purchase-and-refund cycles or where the Service has been used in breach of our Terms. This has never mattered to an honest customer.
5. Cancelling after 14 days
After 14 days, cancelling stops the next renewal and your plan runs to the end of the period you have already paid for. We do not give partial refunds. You can cancel at any time in Settings or via the Paddle customer portal.